PRIVACY
Privacy policy.
This policy explains what information we receive, why we use it, and how we look after it. We collect what the work requires and do not keep information without a purpose.
Effective and last updated 29 August 2026
1. Scope and operator
This policy applies when you visit this website, contact us, or engage uncool inc. to provide services.
- Operator
- uncool inc. (株式会社uncool)
- Corporate number
- 8020001155544
- Registered office
- Wizard Building 402, 1-4-3 Sengen-cho, Nishi-ku, Yokohama, Kanagawa, Japan
- Representative
- Kenta Kudo
2. Information we collect
- Contact details and correspondence you send through the form or by email, including your name, work email, company, product context, concerns, timing, and message
- Service and business records created or received if we work together, including contract, delivery, billing, and operational correspondence
- Technical logs generated when the site is used, such as IP address, browser and device information, request time, referrer, and security events
3. Why we use it
- To respond, qualify the enquiry, schedule a call, and propose or provide services
- To manage our working relationship, contracts, delivery, billing, and necessary business communications
- To operate and secure the website and our systems, diagnose faults, and prevent misuse
- To meet legal obligations and establish, exercise, or defend legal claims
We do not add you to a newsletter or ongoing marketing sequence without your consent.
5. International processing
Our hosting and security infrastructure, including Cloudflare, may process IP addresses and request logs outside Japan. We use appropriate contractual and security safeguards—including access controls and encryption—when information is processed internationally, in line with applicable law.
7. Retention
We keep personal information only as long as necessary for the purposes above, required business and legal records, or the establishment, exercise, or defence of claims. When it is no longer needed, we delete or anonymise it securely.
8. Security measures
- Limiting access to people who need it and using appropriate authentication
- Encryption in transit, system maintenance, and collecting only what is needed
- Staff awareness and supervision, together with vendor selection, contracts, and oversight
- Processes to detect, investigate, contain, notify where required, and learn from incidents
9. Your APPI rights and requests
Under Japan’s Act on the Protection of Personal Information, you may be entitled to request notice of purpose, disclosure, correction, addition or deletion, suspension or erasure of use, or suspension of third-party provision, as applicable.
- Email us with the request and enough detail to identify the relevant information.
- We may ask for proportionate identity verification to prevent unauthorised access.
- We will review and respond within a reasonable time. If a lawful exception applies, we will explain why we cannot fulfil all or part of the request.
Requests and enquiries: info@uncool.today
10. Sensitive and confidential information
Do not send sensitive personal information, credentials, private keys, real patient or customer data, or other confidential material in an initial enquiry. If technical review requires it, we will first agree the scope, transfer method, and access controls.
11. Changes and contact
We may update this policy when law, services, or our handling practices change. We will identify material changes on this page and revise the date above.
Questions about this policy: info@uncool.today